The Telehealth mobile application is designed to bridge the gap between patients and healthcare providers.
The platform enables users to connect directly with licensed doctors, book online consultations, and request home care services all from the convenience of their mobile device.
Project
LOCATION / Ethiopia
PROJECT/ Tena
DATE / 2024
Health care for all, at any time anywhere
Research
- User audience
- User interview
- Job & user stories
- Functional analysis
- Mood board
Prototyping
- Functional prototype
- User flow
- Wireframes
UI design
- Visual Concept
- Design system
- Component library
- Interactive prototype
Testing
- User testing
- Final Correction
The goal of the Telehealth App is to make healthcare more accessible for Ethiopians by enabling virtual consultations, digital prescriptions, and health record management through a mobile platform. The app is designed for both urban professionals seeking convenience and rural users with limited access to medical facilities.
Persona A: Urban Professional
Name: Hana Tadesse
Age: 28
Location: Addis Ababa
Occupation: Marketing Manager
Tech Comfort: High
Goals:
- Book quick online consultations during work hours.
- Access lab results and prescriptions digitally.
Pain Points:
- Long waiting times in hospitals.
- Difficulty scheduling follow-ups due to a busy schedule.
Interview Insight:
“I just want a reliable app where I can book an appointment fast and talk to a doctor without spending hours in traffic.”
Persona B: Rural Family Head
Name: Abebe Alemu
Age: 43
Location: Hawassa Rural Area
Occupation: Farmer
Tech Comfort: Moderate
Goals:
- Access basic healthcare advice for his family.
- Talk to a doctor without traveling far.
Pain Points:
- Limited hospital access.
- Poor internet connectivity.
Interview Insight:
“Sometimes my children get sick, and the nearest health center is far. If I could talk to a doctor on my phone, that would save time and money.”
Buttons
Color palettes
